Browse collection of our resources

Articles

Voice of the Customer: Benefits and Data Collection Methods

Voice of the Customer: Benefits and Data Collection Methods

Discover the benefits of utilizing voice of the customer data and get a quick overview on how to collect the VOC data from your customers

On-time

October 20, 2022

Research Services
Guide: Customer churn prevention with optimised payments collection

Guide: Customer churn prevention with optimised payments collection

Know how to reduce customer churn with optimised payments collections supported by smart and automated payment reminder solutions.

On-time

October 10, 2022

Payment Reminders
5 signs you need to upgrade to an Automated Calling System

5 signs you need to upgrade to an Automated Calling System

Are you experiencing these business challenges? We have simplified them as 5 signs to help you realise your need for an automated calling s...

On-time

September 13, 2022

Call Automation
How to improve debt collections with automated communications?

How to improve debt collections with automated communications?

Explore the benefits of automated mobile communications to know how to improve debt collections seamlessly and cost-efficiently.

On-time

August 24, 2022

Payment Reminders
What are the benefits of using automated phone calls for business?

What are the benefits of using automated phone calls for business?

Let's talk business! Discover best applications, solutions and benefits of automated phone calls for business to know how it can boost grow...

On-time

August 17, 2022

Call Automation
How was a call robot used by public sectors in Finland - 4 examples

How was a call robot used by public sectors in Finland - 4 examples

Check out 4 smart examples of call robot use-cases by noteworthy public sector organisations in Finland.

On-time

August 15, 2022

Case Stories

Sitra: On-Time surveys wellbeing of Riihimäki citizens

Sitra: On-Time surveys wellbeing of Riihimäki citizens

Sitra with support of On-time conducted surveys in Riihimäki to monitor and map the well-being and thoughts of city's residents using a ca...

IPF Digital: Outstanding ROI achieved with automated payment reminders

IPF Digital: Outstanding ROI achieved with automated payment reminders

IPF Digital achieved outstanding ROI with Ontime's multi-channel mobile friendly automated payment reminders calls.

Nooa Säästöpankki: Solves Crisis Communication using automated calling robots

Nooa Säästöpankki: Solves Crisis Communication using automated calling robots

Nooa Säästöpankki reacted to the COVID-19 situation with a successful calling campaign, using On-Time Mobile Communication Platform.

PostNord Strålfors: Boosts Customer Communications with Ontime

PostNord Strålfors: Boosts Customer Communications with Ontime

Read to know how Ontime successfully partnered with PostNord Stralfors to boost their communications with modern electronic solutions

Partiolaiset: Calling Robots helped Scouts switch to E-invoicing

Partiolaiset: Calling Robots helped Scouts switch to E-invoicing

Finnish Scouts wanted to convert members from paper to e-invoice. Read more to know how Ontime supported them in the process.

Tradenomit: Automated Calls Convert Customers from Paper to E-invoices

Tradenomit: Automated Calls Convert Customers from Paper to E-invoices

Read more to know how Ontime helped Tradenomit (Professionals of Business and Technology) to offer its members a modern way of paying their...

Guides

The Quick Guide for Customer Survey with Automated Phone Calls

The Quick Guide for Customer Survey with Automated Phone Calls

Discover why you should explore automated phone calls for customer feedback survey and how to launch the call survey campaigns fast and cos...

Debt Collection Industry in Disruption: A Survival Strategy

Debt Collection Industry in Disruption: A Survival Strategy

Download the survival strategy guide to tackle the disruption in debt collection industries with automated communication and payment remind...

How to encourage customers to switch to eInvoicing - 10 tips

How to encourage customers to switch to eInvoicing - 10 tips

Have you considered switching to electronic invoicing but don't know how to get all customers onboard? Check out these 10 tips.

The Fast-track Guide to Payment Reminder Optimisation

The Fast-track Guide to Payment Reminder Optimisation

Explore the benefits of automated communications for receivables management by downloading Payment Reminder Optimisation Guide

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