success stories
Trusted by great companies
We have had the privilege of helping many industry-leading companies and organisations to reach their customers and achieve the business goals more efficiently via new channels.
Case Stories
"Outstanding ROI achieved by automating payment reminders"
"On-Time exceeded our expectations completely. The positive customer experience was of course a significant aspect, but what blew us away was the calculative return on investment ratio of over 21. On-time has become a trusted payment reminder solutions partner for us"
Head of Operations, IPF Digital
"Ontime supports Tuuttis – the Fastest Employee at LähiTapiola"
Provided by On-Time, our automated call assistant Tuuttis, together with its human counterparts, helps us to look after our customers. Astonishingly fast, Tuuttis reaches out to thousands of customers in a matter of moments. This enables us to communicate important information and get responses from our customers.
Jutta Joffell
Ex. Head of Omni-Channel Customer Interaction, Lähitapiola
"On-Time team are true professionals"
"We tested On-Time's solution for the purpose of mapping customer interest towards our services. The objective was to facilitate and increase the efficiency of our teams. Automation supported us immensely''
Josefina Saarinen
Head of Customer Service and Commercial Excellence, PostNord Oy
"Robocall Bot Ukko is a world-class customer service provider"
"Our robocall bot Ukko provides customer service together with its human colleagues, making sure that our customers have access to the best banking services and customer benefits. Our customers’ financial well-being is important to us, and Ukko enables us to provide topical information and handy tips quickly and easily''
Janne Hintsala
ex. Marketing Manager, Nooa Säästöpankki
"Calling Robots helped Finnish Scouts switch to electronic invoicing"
"On-Time and Mobilepay helped us operate in line with scout’s core values. We now have significant sums in billing membership fees. I couldn’t be happier with the campaign, it worked out on every level."
Ville Jokinen
Management Coordinator, Finnish Scouts
"Possibly faster research than ever before"
"On-Time’s automated survey was implemented technically faster than these statistically competent studies (excluding online questionnaires of news websites) have possibly ever been implemented before in these parts."
Markku Huusko
Journalist, Uusi Suomi
"PostNord Strålfors boosts Customer Communications with On-Time"
''Automated calls open new possibilities for us, such as activating consumers to choose electronic billing channels. On-Time's solution complements PostNord Strålfors 'service package, further expanding companies' opportunities to communicate with their customers''
Sami Niininen
Head of Business Development, PostNord Stralfors
