Switch to Paperless Billing

 

Are you considering to go paperless?

Build a high-performing multichannel campaign to convert your customers to eco-friendly e-invoicing

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Customer Results

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30-50% conversion to e-invoicing

Proven high conversion rate guarantees a positive ROI
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85% savings per invoice

Reduce high cost of print and delivery of paper invoices
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Eco-friendly Services

Make a sustainable choice by switching to paperless billing

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How to encourage customers to switch to e-invoicing?

Do you still waste your resources sending paper invoices? Is your company struggling to promote the use of e-invoicing to customers? 

 

Converting customers to e-invoicing succeeds when communication is as easy as possible. On-time's multichannel communication platform helps to reach and activate your customers anytime, anywhere thoughtfully and non-intrusively via mobile native channels like phone calls and SMS messages.

 

Automation combines and schedules contacts efficiently so the results are never dependant only on one single contact. In addition it can implement frictionless ways to analyse and react to the willingness to start receiving e-invoices.

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Fast implementation 

Pre-requisite: Customer telephone numbers
Plan campaigns with On-Time service experts
Ontime designs, drafts, records customer message content, incl. for natural speech automatic calls
Mobile native omni-channel campaign implemented
Reporting and results shared with the client
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Quick Benefits 

 Reach customers quickly & efficiently via mobile
Combination of timely and targeted SMS and automatic voice calls promote seamless activation
 Guaranteed approval from customer to switch billing
 Encourage conversion to any digital payment method
 Cost effective and customer friendly, no need for marketing bulletins
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Automated communications helped scouts switch to e-invoicing

"On-Time and Mobilepay helped us operate in line with scout’s core values. We now have significant sums in billing membership fees. I couldn’t be happier with the campaign, it worked out on every level."

Ville Jokinen,
Management Coordinator

Finnish Scouts

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Outstanding ROI achieved by automating payment reminders

"On-Time exceeded our expectations completely. The positive customer experience was ofcourse a significant aspect, but what blew us away was the calculative return on investment ratio of over 21. On-time has become a trusted partner in accounts receivable collection for us"

Joel Lepistö

IPF Digital

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On-time supports Tuuttis – the Fastest Employee at LähiTapiola

Provided by On-Time, our automated call assistant Tuuttis, together with its human counterparts, helps us to look after our customers. Astonishingly fast, Tuuttis reaches out to thousands of customers in a matter of moments. This enables us to communicate important information and get responses from our customers

Jutta Joffell

LähiTapiola

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Robocall Bot Ukko is a world-class customer service provider

"Our robocall bot Ukko provides customer service together with its human colleagues, making sure that our customers have access to the best banking services and customer benefits. Our customers’ financial well-being is important to us, and Ukko enables us to provide topical information and handy tips quickly and easily''

Janne Hintsala

Nooa Säästöpankki

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Resource Center

Case Stories

 

Fast-track customer e-invoice activation with automated solutions

Discover the multiple benefits of going paperless by implementing a seamless omni-channel communications process which encourages customers to switch non-intrusively

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