Research Services

Accelerate your research tasks with automated phone surveys and mobile communications.

Save time, stay informed and drive growth fast and cost-effectively.

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What is your Research Requirement

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Healthcare Services
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Campaign Evaluation

 
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Quick Mass Polls
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Employee Survey
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CSAT Survey
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NPS Questionnaire
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Interview Screening
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Product Usability Survey
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Public Sector Survey
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The Future of Research

As data is becoming more and more relevant for all business. Companies are constantly exploring new tools to generate consumer, public or market insights.

Traditional data collection methods are time consuming and expensive. Automation helps to accelerate the process cost-effectively.

On-time's mobile friendly automated communication solutions can deliver results at a fraction of the cost and fast with 18 000 calls/hour and almost 3 million calls and messages/month, so your team can focus on planning and analysis and capitalise on the best insights.

Customer Benefits

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Stay Competitive

Automation is the future of data collection. Invest in modern tools to ensure that your research teams stay competitive in the transforming industry.

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Amplify Reach & Growth

Our cost-efficient solution reaches thousands of contacts within minutes and saves time for your staff for planning, strategising and analysing results.

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Make informed decision

With AI powered automation you are better equipped to design your research, understand subjects and get accurate data which supports in decision making.

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60% avg. Response Rate

Ensure positive ROI with automated calls as it avoids possible human conflicts and negative experiences promoting fast and seamless research potential.

Trusted by Noteworthy Public Sector Organisations in Nordics

Best Use-Cases

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Member Surveys

Reach an entire membership-base fast. Enable effortless participation and ensure the most reliable results.
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Research Interviews

Automation handles research interviews with unprecedented efficiency and neutrality, so that people can focus on analysis.
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NPS or CSAT

Automate NPS (Net Promoter Score) or customer satisfaction surveys so your team can focus on analysis
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On-time Surveys wellbeing of Riihimäki citizens

The On-Time automated caller contacted people of Riihimäki to find out their affiliation and well-being in the midst of a corona pandemic. Read full story here.

Janne Hintsala

Nooa Säästöpankki

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Possibly faster research than ever before

"On-Time’s automated survey was implemented technically faster than these statistically competent studies (excluding online questionnaires of news websites) have possibly ever been implemented before in these parts."

Janne Hintsala

Nooa Säästöpankki

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Ontime supports Tuuttis – the Fastest Employee at LähiTapiola

Provided by On-Time, our automated call assistant Tuuttis, together with its human counterparts, helps us to look after our customers. Astonishingly fast, Tuuttis reaches out to thousands of customers in a matter of moments. This enables us to communicate important information and get responses from our customers.

Janne Hintsala

Nooa Säästöpankki

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Post Nord Boost Customer Communication with On-time

''Automated calls open new possibilities for us, such as activating consumers to choose electronic billing channels. On-Time's solution complements PostNord Strålfors 'service package, further expanding companies' opportunities to communicate with their customers''

Sami Niininenoel

PostNord Strålfors

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Outstanding ROI achieved by automating payment reminders

"On-Time exceeded our expectations completely. The positive customer experience was ofcourse a significant aspect, but what blew us away was the calculative return on investment ratio of over 21. On-time has become a trusted partner in accounts receivable collection for us."

Joel Lepistö

IPF Digital

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Resource Center

Case Stories

Sitra: On-Time surveys wellbeing of Riihimäki citizens

Sitra: On-Time surveys wellbeing of Riihimäki citizens

Sitra with support of On-time conducted surveys in Riihimäki to monitor and map the well-being and thoughts of city's residents using a ca...

Resource Center

Articles

Automate Collecting Accounts Receivable Process Now – Here’s Why!

Automate Collecting Accounts Receivable Process Now – Here’s Why!

Discover why collecting accounts receivables should be automated with multi-channel payment reminders to keep the finances of your busines...

On-time

May 30, 2022

Payment Reminders
5 Things You Should Know About Automated Payment Reminders

5 Things You Should Know About Automated Payment Reminders

Payment reminders for accounts receivable collection is a function that can easily be automated and its benefits are immense. Read more on ...

On-time

May 30, 2022

Payment Reminders
Active Collection vs. Passive Collection: Which Is More Effective?

Active Collection vs. Passive Collection: Which Is More Effective?

Payment collection is a long and tedious process. Check out our blog to discover which method will drive maximum results with minimum effor...

On-time

May 27, 2022

Payment Reminders

 

Explore the power of automated mobile communications for research services

Accelerate your research activities cost-effectively with modern solutions in any language you desire!

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