Simple pricing &
versatile packages

Starter
/

Get started with limited functionality and individual channels. Experiment with tests and do ROI calculations based on the conversion numbers

 
What’s included:
checkmark Calls
checkmark E-mail customer service
checkmark General reports
checkmark Standard agreements
checkmark 99,9 % SLA
checkmark 3 600 calls/hour shared
checkmark Shared server
checkmark GDPR compliant
checkmark Outbound
checkmark 1 phone number
checkmark 1 user
Professional
/

Get started with additional features and on all channels. Conduct necessary tests and make decisions based on ROI calculations. Capture data from further automations and integrations with CRM or other systems

 
Everything in Starter plus:
checkmark Calls & SMS
checkmark Email & phone customer service
checkmark Extended reports
checkmark 9 000 calls/hour shared
checkmark 1 integration
checkmark REST API
checkmark Outbound & inbound
checkmark 3 users
Enterprise
/

Suitable for large companies. The package uses dedicated server solutions and enables fully customised enterprise-level security and customised integration with other existing systems. Plus opportunity to tailor plan as per requirements

 
Everything in Starter plus:
checkmark All channels
checkmark Tailored reports
checkmark Customized agreements & DPA
checkmark Customized SLA
checkmark 18 000 calls/hour dedicated
checkmark Dedicated server
checkmark Customized security components
checkmark Unlimited integrations
checkmark Mutiple phone numbers & users

Pricing depends on couple of factors:

  • The chosen plan: When a customer buys the product to be used as a business service provider, they get access to our some of our popular features related to multichannel communications
  • Add-ons: Packages can be customised with add-ons to get the best out of multichannel communications and fully empower the teams with variety of use-cases.
  • Setup fee based on the amount and the complexity of data you have: To ensure a smooth transition our professional customer success managers do the account configuration, data migration, scripting, recordings, multiple training sessions with different team members and guide you through the whole transition.

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