Simple pricing &
versatile packages
Starter
Calls
E-mail customer service
General reports
Standard agreements
99,9 % SLA
3 600 calls/hour shared
Shared server
GDPR compliant
Outbound
1 phone number
1 user
/
Get started with limited functionality and individual channels. Experiment with tests and do ROI calculations based on the conversion numbers
What’s included:
Professional
Calls & SMS
Email & phone customer service
Extended reports
9 000 calls/hour shared
1 integration
REST API
Outbound & inbound
3 users
/
Get started with additional features and on all channels. Conduct necessary tests and make decisions based on ROI calculations. Capture data from further automations and integrations with CRM or other systems
Everything in Starter plus:
Enterprise
All channels
Tailored reports
Customized agreements & DPA
Customized SLA
18 000 calls/hour dedicated
Dedicated server
Customized security components
Unlimited integrations
Mutiple phone numbers & users
/
Suitable for large companies. The package uses dedicated server solutions and enables fully customised enterprise-level security and customised integration with other existing systems. Plus opportunity to tailor plan as per requirements
Everything in Starter plus:
Pricing depends on couple of factors:
- The chosen plan: When a customer buys the product to be used as a business service provider, they get access to our some of our popular features related to multichannel communications
- Add-ons: Packages can be customised with add-ons to get the best out of multichannel communications and fully empower the teams with variety of use-cases.
- Setup fee based on the amount and the complexity of data you have: To ensure a smooth transition our professional customer success managers do the account configuration, data migration, scripting, recordings, multiple training sessions with different team members and guide you through the whole transition.
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