In 2019 Teemu stepped in as full-time CEO, and Jon-Erik Talvio and Matias Nygard started in the company working in the customer interface.
Comprehensive testing began with over 50 different use-cases analysed, utilising the data from the last one million calls the platform had conducted. In 2020, we gained good experience and knowledge on who, when and how to contact for the best possible results.