Customers

Meet Tuuttis – the Fastest Employee at LähiTapiola

"Provided by On-Time, our automated call assistant Tuuttis, together with its human counterparts, helps us to look after our customers. Astonishingly fast, Tuuttis reaches out to thousands of customers in a matter of moments. This enables us to communicate important information to our customers as quickly as possible."

Jutta Joffell,

LähiTapiola

I recommend On-Time – they are true professionals

"We tested robocalls for the purpose of mapping customer interest towards our services. The objective was to facilitate and increase the efficiency of sales work. I can see a lot of opportunities for automated calls in sales, as long We tested robocalls for the purpose of mapping customer interest towards our services. The objective was to facilitate and increase the efficiency of sales work. I can see a lot of opportunities for automated calls in sales, as long the bot doesn’t replace a salesperson. bot doesn’t replace a salesperson."

Josefina Saarinen,

PostNord Oy

Robocall Bot Ukko, a World-Class Customer Service Provider

"Our robocall bot Ukko provides customer service together with its human colleagues, making sure that our customers have access to the best banking services and customer benefits. Our customers’ financial well-being is important to us, and Ukko enables us to provide topical information and handy tips quickly and easily. For example, we used Ukko to keep our customers up to date during the COVID-19 pandemic last spring. Ukko enabled us to quickly communicate best practices to our customers, for example, on how to apply for instalment-free months for mortgages."

Janne Hintsala,

Nooa Säästöpankki