Customer Communications and Updates

Stay on the forefront of customer service with a simple, user-friendly solution that boosts communication by leveraging the best of mobile-friendly channels.

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What are your Customer Communication Needs?

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Customer Care Automation
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Information Updates
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General Communication

Benefits of Automated Customer Calls and SMS

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Stay Competitive

Prepare for the future of customer service and Digital Contact Centres by automating mutli-channel mobile communications to ensure success in a transforming industry

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Increase Productivity

Our cost-efficient solution requires no changes or investment in IT infrastructure  and saves time for your support staff to invest greater efforts into driving growth

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Make Informed Decisions

With AI powered solutions you are better equipped to design your communication campaigns, understand customers better and get accurate data to capitalize on

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60% Avg. Response Rate

Ensure positive ROI with automated calls as it avoids possible human conflicts and negative experiences promoting fast and seamless mobile communications

Automate Support to Improve Brand Experience

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Trusted by

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Ontime supports Tuuttis – the Fastest Employee at LähiTapiola

Provided by On-Time, our automated call assistant Tuuttis, together with its human counterparts, helps us to look after our customers. Astonishingly fast, Tuuttis reaches out to thousands of customers in a matter of moments. This enables us to communicate important information and get responses from our customers.

Jutta Joffell

LähiTapiola

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Robocall Bot Ukko is a world-class customer service provider

"Our robocall bot Ukko provides customer service together with its human colleagues, making sure that our customers have access to the best banking services and customer benefits. Our customers’ financial well-being is important to us, and Ukko enables us to provide topical information and handy tips quickly and easily''

Janne Hintsala

Nooa Säästöpankki

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On-Time team are true professionals

"We tested automated robocalls for the purpose of mapping customer interest towards our services. The objective was to facilitate and increase the efficiency of our teams. Automation supported us immensely.''

Josefina Saarinen

Postnord

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Resource Center

Case Stories

Nooa Säästöpankki: Solves Crisis Communication using automated calling robots

Nooa Säästöpankki: Solves Crisis Communication using automated calling robots

Nooa Säästöpankki reacted to the COVID-19 situation with a successful calling campaign, using On-Time Mobile Communication Platform.

PostNord Strålfors: Boosts Customer Communications with Ontime

PostNord Strålfors: Boosts Customer Communications with Ontime

Read to know how Ontime successfully partnered with PostNord Stralfors to boost their communications with modern electronic solutions

Resource Center

Articles

5 signs you need to upgrade to an Automated Calling System

5 signs you need to upgrade to an Automated Calling System

Are you experiencing these business challenges? We have simplified them as 5 signs to help you realise your need for an automated calling s...

On-time

September 13, 2022

Call Automation
What are the benefits of using automated phone calls for business?

What are the benefits of using automated phone calls for business?

Let's talk business! Discover best applications, solutions and benefits of automated phone calls for business to know how it can boost grow...

On-time

August 17, 2022

Call Automation
4 Do's and Don'ts of using Automated Voice Technology for businesses

4 Do's and Don'ts of using Automated Voice Technology for businesses

Let's go through the 4 popular use-cases of automated voice technology and analyse its acceptable applications with some do's and don'ts.

On-time

August 09, 2022

Call Automation

 

Explore the potential of automated mobile-based communications

Streamline customer service and communications with cloud-based digital solutions like interactive calls and sms. Connect with our experts to know more.

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