Contract Renewals

Automate timely and thoughtful check-in with your customers to remind them about ending contracts to boost your churn prevention potential.

Ensure all critical touch-points in customers' lifecycle are taken care of with friendly communications powered by modern digitisation.

2021_on-time_kuvitukset-09
2022_On-time_hero-arrow-icon_01-01-01

Customer Benefits

2022_On-time_icons_01-02

Empower Customer Teams

Automate early stage communications when contract renewals are acute, so teams can take over the critical accounts as per need.

2022_On-time_icons_01-14

Improve Customer Experience

Make informed decisions to optimise and timely contact customers before most critical point in customer’s lifecycle arrives.

2022_On-time_icons_01-04

Drive Growth

Implement a cost-efficient solution to drive growth through lower communication costs, better knowledge of customer's loyalty and thereby reduced churn.

on-time-contract

Ensure Customer Loyalty 

Keeping the existing customer is a lot cheaper than acquiring a new one. So, to prevent churn companies have to ensure that all the critical touch-points in customers' lifecycle is taken care of.

The solution is our digital omni-channel platform which combines state-of-the-art multichannel communication systems and robotic process automation in specific and high-value business processes like contract renewals.

With our solution, you can automate the contract renewal process and thus make sure that none of your customers churn because of missed communication in the most critical part of your customers lifecycle.

Industries that can Benefit

2022_On-time_icons_01-28
 
Energy and Utilities

 
2022_On-time_icons_01-15
 
Telecommunications

 
2022_On-time_icons_01-16
 
Media Publications

 
2022_On-time_icons_01-12
 
Insurance Companies
2022_On-time_icons_01-03
 
Sports and Gym Facilities

 
2022_On-time_icons_01-14
 
Associations and Unions

 
Joel_Lepisto_IPF_Digital

Outstanding ROI achieved by automating payment reminders

"On-Time exceeded our expectations completely. The positive customer experience was ofcourse a significant aspect, but what blew us away was the calculative return on investment ratio of over 21. On-time has become a trusted payment reminder solutions partner for us"

Joel Lepistö

IPF Digital

IPF-digital
Jutta

Ontime supports Tuuttis – the Fastest Employee at LähiTapiola

Provided by On-Time, our automated call assistant Tuuttis, together with its human counterparts, helps us to look after our customers. Astonishingly fast, Tuuttis reaches out to thousands of customers in a matter of moments. This enables us to communicate important information and get responses from our customers.

Jutta Joffell

LähiTapiola

Lahitapiola_logo_CMYK_sininen
postnord stralfors

Post Nord Boost Customer Communication with On-time

''Automated calls open new possibilities for us, such as activating consumers to choose electronic billing channels. On-Time's solution complements PostNord Strålfors 'service package, further expanding companies' opportunities to communicate with their customers''

Sami Niininen

PostNord Strålfors

Resource Center

Articles

5 signs you need to upgrade to an Automated Calling System

5 signs you need to upgrade to an Automated Calling System

Are you experiencing these business challenges? We have simplified them as 5 signs to help you realise your need for an automated calling s...

On-time

September 13, 2022

Call Automation
What are the benefits of using automated phone calls for business?

What are the benefits of using automated phone calls for business?

Let's talk business! Discover best applications, solutions and benefits of automated phone calls for business to know how it can boost grow...

On-time

August 17, 2022

Call Automation
4 Do's and Don'ts of using Automated Voice Technology for businesses

4 Do's and Don'ts of using Automated Voice Technology for businesses

Let's go through the 4 popular use-cases of automated voice technology and analyse its acceptable applications with some do's and don'ts.

On-time

August 09, 2022

Call Automation

 

Explore the benefits of automated calls for contract renewals

Try the automated mobile communication approach to create an innovative experience and eliminate the need for manual calls

mobile_communication