Automated SMS Campaigns
Use automated SMS campaigns to communicate with your customers in a fast, cost-effective, non-intrusive way.
Get the most out of this user-friendly channel at a lighting speed using On-time's easy to use SMS campaign tool with simple integration APIs and convenient results dashboards.
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What is an automated SMS campaign?
Automated SMS campaigns are bulk messages that you can broadcast to multiple contacts at the same time.
On-time offers automated SMS campaign solutions which can be used to communicate with customers at scale to deliver a personalised transactional or promotional message. You can compliment the SMS messages with automated phone calls to provide a wholesome multi-channel experience.
Benefits of Automated SMS Campaigns

Amplify Reach
With a potential of thousand messages/hour you can reach contacts simultaneously in seconds with better deliverability

Boost Conversions
By-pass the email spam filters to reach your contacts at the right time so they can act on it conveniently

Fast-track Launch
On-time no-code tool helps to build campaigns fast with customisable templates and variables

Real-time Insights
Monitor campaigns in real-time to track response behaviour and optimise and personalise for future
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Main Types of Automated SMS Campaigns

Transactional SMS
Helps to communicate critical business information with customers/contacts, so they can continue to have a positive brand experience - It doesn't include any promotional content - This type of SMS campaigns are most commonly used by On-time customers

Promotional SMS
Helps to send promotional updates to customers about new offers or discounts, prompting them to enquire about the product or service to promote sales - it can create a positive experience as customers stay updated and get to review the offer on their whim if they are interested
Features of On-time Automated SMS Campaigns

Highly Configurable: Build campaigns in minutes with no-code tools, schedule and optimise as required

Multi-channel approach: On-time SMS campaigns can be complimented with automated calls for better reach, engagement and activation

CRM integration: Deploy automated bulk SMS campaigns for multiple contacts from your CRM or On-time platform

Real-time Reporting: Get detailed real-time analytics of the campaigns from your dashboard and plan you next communication or operations actions
How On-time Automated SMS Campaigns Work
Automated SMS can either be built as a singular campaign or complimented with your automated phone call campaigns to get the best results
- Integrate On-time platform to your CRM to directly launch campaigns from your system or use the platform as a standalone tool
- Import contacts for bulk campaigns or set SMS or call automation triggers based on the contact's action in your CRM
- Before launch - prepare campaign text with dynamic variables templates and select sender ID
- Built multi-channel flows with automated calls; for example: Send SMS if call is missed
- Test and perform final checks before launch
- Schedule for later or launch immediately
- Monitor campaign performance and results from live dashboard
Popular Uses of Automated SMS Campaigns

Payment
Reminders

Survey
Reminders

Customer
Notifications

Status
Updates

Predefined
Alert Triggers
