Automated SMS Campaigns
Use automated SMS campaigns to communicate with your customers in a fast, cost-effective, non-intrusive way.
Get the most out of this user-friendly channel at a lighting speed using On-time's easy to use SMS campaign tool with simple integration APIs and convenient results dashboards.
What is an automated SMS campaign?
Automated SMS campaigns are bulk messages that you can broadcast to multiple contacts at the same time.
On-time offers automated SMS campaign solutions which can be used to communicate with customers at scale to deliver a personalised transactional or promotional message. You can compliment the SMS messages with automated phone calls to provide a wholesome multi-channel experience.
Benefits of Automated SMS Campaigns
With a potential of thousand messages/hour you can reach contacts simultaneously in seconds with better deliverability
By-pass the email spam filters to reach your contacts at the right time so they can act on it conveniently
On-time no-code tool helps to build campaigns fast with customisable templates and variables
Monitor campaigns in real-time to track response behaviour and optimise and personalise for future
Main Types of Automated SMS Campaigns
Helps to communicate critical business information with customers/contacts, so they can continue to have a positive brand experience - It doesn't include any promotional content - This type of SMS campaigns are most commonly used by On-time customers
Helps to send promotional updates to customers about new offers or discounts, prompting them to enquire about the product or service to promote sales - it can create a positive experience as customers stay updated and get to review the offer on their whim if they are interested
Features of On-time Automated SMS Campaigns
Highly Configurable: Build campaigns in minutes with no-code tools, schedule and optimise as required
Multi-channel approach: On-time SMS campaigns can be complimented with automated calls for better reach, engagement and activation
CRM integration: Deploy automated bulk SMS campaigns for multiple contacts from your CRM or On-time platform
Real-time Reporting: Get detailed real-time analytics of the campaigns from your dashboard and plan you next communication or operations actions
How On-time Automated SMS Campaigns Work
Automated SMS can either be built as a singular campaign or complimented with your automated phone call campaigns to get the best results
- Integrate On-time platform to your CRM to directly launch campaigns from your system or use the platform as a standalone tool
- Import contacts for bulk campaigns or set SMS or call automation triggers based on the contact's action in your CRM
- Before launch - prepare campaign text with dynamic variables templates and select sender ID
- Built multi-channel flows with automated calls; for example: Send SMS if call is missed
- Test and perform final checks before launch
- Schedule for later or launch immediately
- Monitor campaign performance and results from live dashboard