Automated Phone Calls

Reach your contacts when it matters the most!

Trigger phone calls with On-time's automated mobile communications software and eliminate the need for repetitive manual calls or unresponsive online engagement channels.

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What is an automated phone call?

Automated phone calls are calls triggered by a software to multiple contacts at the same time. It is essentially a pre-recorded voice message that communicates the information automatically.

On-time offers automated phone calling solutions that are unlike traditional automated calls because you can compliment the calls with SMS messages and provide a wholesome multi-channel experience. The calls can be customised into communication flows which triggers a response or action based on your contact's inputs.

Benefits of Automated Phone Calls

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Improve Efficiency

Schedule interactive phone calls for your communication needs fast and cost-efficiently anytime

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Accelerate Responses

Our customers have seen avg. response rate of 60% from automated calls which is higher than any other channel

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Amplify Reach

With a potential of 18 000 calls/hour you can reach contacts simultaneously within seconds in a few clicks. 

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Boost Productivity

Automation empowers your teams and reduces the need for redundant labour - It supports in doing more with less

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On-time Automated Phone Call Solutions

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Outbound Calls

Automated outbound calls can be used to make calls with predefined communication flows for multiple contacts with the same number - to share, update, alert or re-engage for a variety of business needs

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Inbound Calls

Automated inbound calls are incoming calls which helps to trigger an action based on the inputs selected by the caller - The interactive voice response system helps the callers navigate and fulfil their request

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How Outbound Automated Phone Calls Work

Note: You can personalise entire or part of the automated call with a robot voice using templates and dynamic variables, but we recommend using a friendly human voice recording, for the best results.

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Call Recording: Use human voice recordings to add personalised and friendly touch to your calling campaigns
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Campaign Planning: Build highly configurable conversation flows, complimented with SMS then schedule and optimise
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Call Back: If call is missed, recipient can call back to the number and same message is played again
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CRM integration: Deploy automated calls simultaneously for multiple contacts from your CRM or directly from the platform
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Real-time Reporting: Get detailed real-time analytics of the communication campaigns from your dashboard
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Optimised Decision Making: Utilise huge data base of calling analytics to optimise campaigns for higher response rates
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Popular Uses of Automated Phone Calls

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Payment
Reminders
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Polls &
Surveys
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Customer
Notifications 
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Win/Loss
Analysis
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Trigger
Actions
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HR screening
interviews

Discover the potential of Automated Phone Calls for your Business Needs