Reach, Engage and Activate - Anytime, Anywhere

Supercharge your business goals with the leading automated mobile communication platform in Nordics

Ontime Research Solutions
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Introducing On-Time Mobile Communication Platform

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Automate mobile-friendly communication channels to boost reach

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Optimise to support data-driven customer engagement 

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Get GDPR compliant enterprise-class security for risk-free activation

Trusted by

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Measurable Results

More Value with Each Engagement

On-Time Mobile Communication Platform is a constantly developing, sophisticated but simple to use SaaS solution with digital multichannel-communication functionalities.

With the capacity to perform 18,000 automated calls or messages/hour and more than 3 million calls or messages a month, the platform is almost ridiculously efficient. In addition to outperforming a human caller by a ratio of over 2,500 to 1, it is less prone to errors and more resilient than a human.

The results are multi-fold with enhanced customer experience, lower cost, accelerated surveys and potential to free up workforce for higher value tasks.

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Outstanding ROI achieved by automating payment reminders

"On-Time exceeded our expectations completely. The positive customer experience was ofcourse a significant aspect, but what blew us away was the calculative return on investment ratio of over 21. On-time has become a trusted partner in accounts receivable collection for us"

Joel Lepistö

IPF Digital

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Meet Tuuttis – the Fastest Employee at LähiTapiola

Provided by On-Time, our automated call assistant Tuuttis, together with its human counterparts, helps us to look after our customers. Astonishingly fast, Tuuttis reaches out to thousands of customers in a matter of moments. This enables us to communicate important information and get responses from our customers.

Jutta Joffell

LähiTapiola

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On-Time team are true professionals

"We tested automated robocalls for the purpose of mapping customer interest towards our services. The objective was to facilitate and increase the efficiency of our teams. Automation supported us immensely'' 

Josefina Saarinen

PostNord

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Robocall Bot Ukko is a world-class customer service provider

"Our robocall bot Ukko provides customer service together with its human colleagues, making sure that our customers have access to the best banking services and customer benefits. Our customers’ financial well-being is important to us, and Ukko enables us to provide topical information and handy tips quickly and easily''

Janne Hintsala

Nooa Säästöpankki

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Calling Robots helped Finnish Scouts switch to electronic invoicing

"On-Time and Mobilepay helped us operate in line with scout’s core values. We now have significant sums in billing membership fees. I couldn’t be happier with the campaign, it worked out on every level."

Ville Jokinen,
Management Coordinator

Finnish Scouts

Variety of Use Cases for your Business Goals  

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Research, Survey, Polling Services

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Conducting onboarding and HR processes

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Information, bulletins, and communications

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Payment Reminders and Debt Collections

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Contract renewals and churn prevention

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Customer Relationship Management

Resource Center

Articles

4 Do's and Don'ts of using Automated Voice Technology for businesses

4 Do's and Don'ts of using Automated Voice Technology for businesses

Let's go through the 4 popular use-cases of automated voice technology and analyse its acceptable applications with some do's and don'ts.

On-time

August 09, 2022

Megatrends disrupting debt collection industry

Megatrends disrupting debt collection industry

Debt collection is facing an inevitable transformation of the entire industry but what is changing? Find out more.

On-time

August 05, 2022

6 Tips for launching a successful automated phone survey

6 Tips for launching a successful automated phone survey

Are you still conducting manual research calls and e-surveys? Check out the 6 steps for launching an automated phone survey and switch to m...

On-time

July 19, 2022

Research Services

 

 

Interested to know more?

We will personally introduce you to the opportunities and benefits of multi-channel communications to help achieve your business goals with On-Time Mobile Communication Platform.

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